Care isn’t just about today.
It’s about tomorrow.
Contact us today and we’ll help you enjoy the care you deserve, for as long as you need.
To Live Is One Thing.
To Live Well Is Everything.
Imagine waking up to the aroma of your favourite breakfast… your pet already fed, your medication at hand, and someone who knows just how you like your tea.
That’s what Live-In Care means. That’s what it means to Live Well.
Eleanor Live-Well - A Legacy of Care, Reimagined
For over 40 years, Eleanor has been a trusted name in UK healthcare known for compassion, consistency, and care that genuinely connects.
Now, with Eleanor Live-Well, we bring that legacy into your home offering 24/7 support, comfort, and companionship where it matters most.
Live-In Care: Not a Service. A Way of Living.
What 24/7 home-based support really looks like.



Let us show you what Live-In Care truly means not by definition, but by experience.
Someone who learns your stories, not just your needs.
Someone who knows what you need, before you even ask.
Someone who listens, really listens at 2am when you can’t sleep.
It’s rhythm. It’s trust. It’s laughter in the kitchen.
It’s someone being there when the world is quiet.
That’s what it means to Live Well.
Nationwide Support. Local Feeling.
We deliver live-in care across England, Scotland, and Wales – but it never feels distant or clinical.
It feels close. Familiar. Personal.
Because we genuinely care for people.
Our People Make the Difference.
Trained professionals, carefully chosen and fully supported.
We don’t just hire carers. We hand-select companions, listeners, and protectors, people with the heart and skill to make every day better.
• Trained in specialist care (dementia, Parkinson’s, palliative, stroke)
• Backed by ongoing in-house training & professional support
• Matched personally to each client based on lifestyle, preferences, and personality
Your carer isn’t a stranger. They’re someone who simply fits.



The Help We Can Provide
Care can’t be automated. Presence can’t be programmed. That’s why we do what we do, with heart, not hardware
Here’s what living well with Eleanor Live-Well looks like:
Gentle Daily Routines
Bathing, dressing, mobility, continence all done with dignity and ease.
Meals, Just the Way You Like Them
Personalised, nutritious meals that respect your culture, health, and taste.
Medication & Health Monitoring
Prompt and precise with clinical-level attention to detail.
A Home That Feels Like You
Laundry, light cleaning, shopping the comforting rituals of daily life.
Memory & Cognitive Support
For those with dementia or Alzheimer’s gentle companionship, familiar routines, and emotional steadiness.
Pets, Plants & Personal Touches
We care about your routines, not just your health including furry friends and houseplants.
Staying Social
Support for errands, appointments, walks and community events – because independence matters.
Complex & Palliative Support
Specialist-led care for long-term conditions or end-of-life care, delivered with skill and kindness.
Quick-View: Why Families Choose Eleanor Live-Well
• 24/7 Dedicated Support
• Nationwide Service Across UK
• Dementia & Complex Condition Experts
• Fully Regulated & Transparent Pricing
• Carefully Matched Carers – Human to Human
Your carer isn’t a stranger. They’re someone who simply fits.

What Our Families Say About Us
How to Arrange Care
Simple. Personal. Stress-free.
1
Speak With Us – Our friendly care advisors are ready to understand your situation.
2
Receive a Free
Consultation -Tailored to your needs.
3
Begin Care – Even Within 24 Hours – Whether you’re planning ahead or need urgent support.
Prefer to call directly? Speak with us today on 01732 441877
Let's Start a Consultation
This is the beginning of real peace of mind.
We’ll respond within 1 working day. No pressure – just clarity, and guidance.
REQUEST FREE CONSULTATION
Join Our Incredible Team of Care Professionals
Carers are fundamental to the quality of the Services we provide and we are always seeking the best professionals available for our Clients.
Provide your contact details to register your interest in joining our amazing Team today by clicking the button below.
BECOME A CARER
FAQs - Answered Honestly
How do I get started?
Call us on 01732 441877 and one of our friendly team will be happy to discuss your requirements and talk about the next steps.
How long can a live-in carer stay?
Your carer can stay with you for as little as a couple of days to several weeks at a time. We can provide ongoing care, intermittent care, or respite care to cover family breaks. If you require care over several weeks or on an ongoing basis, we will set up a team of regular carers for you, who will stay for two to three weeks each on average. Please contact us to discuss what length of care you are looking for and we will explain how this works.
Can I ask the same carer to return to help me?
The Live-Well service aims to provide a team of regular returning carers. In our experience having a small team of returning carers really does give you continuity of care but also allows for carers’ holidays and breaks. Each carer will bring their own set of skills and qualities, and we know our clients look forward to seeing their regular carers as they return.
Can the carer drive?
If you require a carer to drive, please let us know. Many carers drive but may not own a vehicle. One option is to insure the carer to drive your own car. Please note that we cannot guarantee that we will always be able to provide you with a driver.
What if I need help at night?
Carers will wake in the night to help if their clients need them. They will charge £12.00 each time they get up during the night. Carers can assist up to twice a night. If a client consistently requires more help in the night than this, we will discuss the possibility of providing additional nighttime support.
How many hours will the live-in carer work each day?
What do I need to provide for the carer?
The carer will need their own bedroom and a proper bed. Camp beds and sofa beds are not acceptable. They are happy to share bathrooms. You need to pay for food for the carer, although they can buy it themselves and cook for both of you.
How can I reach you out of hours?
We provide 24/7 emergency cover for our clients. When you join our service, you will be given our out-of-hours emergency number for round the clock support.
What if my care needs increase?
If your care needs increase, we can adapt your care to suit your needs, so please don’t worry. If there are any changes required, one of the Live-Well team will contact you to discuss this. It is likely you will be able to keep your regular group of live-in carers even if your care needs change.
What if I don’t get on with my carer?
Every effort is made to select carers based on client and carer personalities, but we are human and sometimes things don’t quite work out as we have hoped or planned. When a carer arrives to assist you for the first time, one of the Live-Well team will call you after the first few days to see how you are both settling in. If there are any issues, we would appreciate you telling us so that we can make a plan if needed. If there are concerns that can’t be resolved, we may be able to assist. However, if things are really not working then we will do our utmost to find a suitable replacement.
What happens if my carer is ill or has an emergency and needs to leave?
We have plans in place if these situations arise, so please do not worry. Our carers will contact us and we will do our utmost to provide a replacement carer as soon as possible. Carers will try to remain with you until the incoming carer arrives. To further support these situations, we ask each client to nominate an emergency contact – a family member or trusted person – to provide cover until the next carer arrives, ensuring that you aren’t left on your own.
How do I pay the carers?
Our carers will issue the client or nominated client representative with an invoice for the time they have provided care and will be expected to be paid directly to their bank details. Carers are responsible for making their own tax and national insurance contributions via HMRC self-assessment as they are self-employed professionals.
How do I pay Live-Well?
After your initial payment of the registration fee which is taken over the phone or arranged as a bank transfer, you will be invoiced monthly in advance for our agency fee. Direct Debits can easily be set up to take the stress out of arranging payments and our finance team will help with this.
Will the carer help me look after my pet?
Absolutely! One of the many benefits of having a live-in carer is so your beloved pets can stay with you. Our carers are very happy to assist with caring for your pets and will be happy to feed, exercise and support with anything they might need. In fact, some of our carers will choose clients with pets.
Can my carer take me on outings?
Our carers love going out and about with their clients and will be happy to assist with arranging outings or appointments. This could be a visit to your family or friends, going out for coffee or lunch, taking you to regular social activities or appointments with healthcare professionals. The carer will help you arrange suitable transport so you can get out and about together. Some of our carers have accompanied clients to concerts, theatre trips, National Trust properties and many other interesting places – even on holiday!
Can a carer look after me and my partner?
Yes, the Live-Well service is available to assist both single clients and couples to enable them to stay in their home. Our carers can assist both partners if required or if one client has care needs and the other is self-caring our sensitive service can benefit them both. This is especially true if one of the partners is the main carer and the care needs of the other have increased, so that professional help is now required. One of the many benefits of live-in care is that couples/partners can stay together, keeping their social contacts and activities while being well cared for and safe at home.
Do you provide domiciliary care?

Tara Gunn talks live-in care and how it’s all about giving people choices
Artist: Janet Shreeve
Album: You Care, I Care
Time: 14:35

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